Support

Help with your routines, account and data.

What MoveDay does

MoveDay guides you through exercise routines for pelvic control, hip mobility and strength. Choose Quick 10, Daily 15 or Full 30, follow the illustrated exercises and timer, and keep track of sessions, streaks and milestones. You can also change exercises, timings and levels to suit your routine.

MoveDay is an exercise guide, not medical advice. It does not diagnose or treat a condition or replace a health professional. Stop if an exercise hurts. Read the terms of use before you start.

Start without an email address

You can start a routine without registering or entering an email. Cloud sync is optional. Keep using the app on this device, or enable cloud sync in Settings to send your programs, settings and sessions to your account. Your routines also work offline; changes sync when a connection returns only while cloud sync is enabled.

To keep access when you change phones, choose Cloud options in Settings, read the explanation and choose Enable cloud sync, then choose Add email, and enter the 8-digit code sent to you. Use that email on your other phone to access your account. Check the Sync line before moving to a new device.

Stop cloud sync

Open Settings and choose Turn off cloud sync to keep using this device locally. This stops further routine account and sync requests from this device; a request already sent may finish. It does not delete previously synced data or stop other devices. You can still request account deletion for the account kept on this device without turning sync back on. Stopping cloud sync tries to unsubscribe this browser from web push. If that fails, follow the reminder error and disable notifications in browser settings. Local iPhone reminders continue; turn them off separately if you want to stop them. If the app cannot save your choice, keep it open and retry before restarting, as the error message explains.

Anonymous usage statistics

MoveDay counts how routines are used, without knowing who you are. To stop it, open Settings, go to About and turn off Share anonymous usage statistics. The privacy policy lists what is counted and what is never included.

Download your data

1. Open MoveDay and tap the Settings button on the home screen.
2. Scroll to Download my data and tap Download. The Export data row produces the same file.
3. Keep the JSON file somewhere safe. It contains your programs, settings, history and progress. The Import data row can restore it; importing replaces the data on that device and can subsequently sync to your account if cloud sync is enabled. Importing does not enable cloud sync.

Connect and let sync finish before exporting if you want the latest sessions from your other devices. This file does not include server authentication records or service-provider logs; contact us to request other personal data.

Delete your account

1. Download your data first if you want a copy. The deletion flow stops scheduled iPhone reminders automatically.
2. In Settings, scroll to Delete account and tap Delete.
3. Read the confirmation, then tap Delete everything.

This removes the server account, its email if you added one, its saved sessions, programs and settings, and the data on this phone. It cannot be undone. It works for anonymous accounts too, without contacting support. A server account needs a connection to be deleted, even after you stop cloud sync. Reminder cleanup happens first, server deletion next, and local cleanup last. If a step fails, read the message: reminders may already be stopped or the server account may already be deleted. If server deletion cannot be confirmed, local data is kept; an interrupted response does not prove the server kept the account. If local cleanup is incomplete, some local data may already be removed. Retry deletion or contact support.

If this device has no saved server identity, the confirmation explains that only this phone's data will be removed; an account on another device is not deleted. After successful deletion, the app starts fresh in local mode. A new account requires a new cloud choice. Copies on other devices or in exports are not remotely erased. Uninstalling the app or signing out does not delete the server account.

If you cannot open the app or need help with deletion, email support@moveday.io.

Privacy and terms

Read our privacy policy for the data inventory and your rights, and our terms of use for how to use MoveDay.